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Frequently Asked Questions
We have flat rate shipping with rates starting at $5 for domestic shipping and $7 for international shipping. Please see our shipping page for rate details.
We offer credit cards and paypal through a secure check out. Credit cards accepted: Visa, Mastercard, Discover, American Express.
Delivery varies by shipping service selected. Most shipments leave the warehouse within 1-2 days and arrive within 3-5 business days.
All data is protected and we keep no credit card or financial information on file. Electric Frenchie is dedicated to protecting your privacy and offering you a safe online experience. We utilize industry standard Secure Socket Layer (SSL) technology to encrypt important billing information, such as your credit card data, in an effort to prevent unauthorized access to this data during transmission of your orders over the Internet. We utilize standard industry practices suitable to the degree of sensitivity of the data and information involved to maintain the security of your personal information and to avoid its unwarranted disclosure.
Your item is carefully steamed then wrapped in tissue paper and packaged to be shipped. Orders are shipped within 1 business day in most cases unless item is a special request item or pre-order. Same day shipment guaranteed for express orders placed before 3pm Central US time.
If you create a customer account, your invoice is kept in your order history. Also, you will be emailed a copy of your order and a notification when your item(s) ship.